Terms and Conditions
Terms and Conditions
Lasy Updated: 08/01/2025
Welcome to Stoltz Memorials. These Terms and Conditions govern your use of our website, products, and services. By accessing or using our site at https://stoltzmemorials.com, you agree to be bound by these terms. Please read them carefully.
1. Use of Our Website
You agree to use this website only for lawful purposes. You may not use this site in any way that could damage, disable, or impair the website or interfere with any other party’s use and enjoyment of the site.
2. Intellectual Property
All content on this website—including text, graphics, logos, images, audio, video, and software—is the property of Stoltz Memorials or its content suppliers and is protected by intellectual property laws. You may not copy, reproduce, distribute, or use any content without our prior written consent.
3. Product Information and Accuracy
We strive to ensure all product descriptions, pricing, and details are accurate and up to date. However, errors may occur. Stoltz Memorials reserves the right to correct any errors or inaccuracies and to change or update information at any time without prior notice.
4. Orders and Payment
By placing an order, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product availability. Payments are securely processed via trusted third-party providers. Stoltz Memorials does not store sensitive payment information on our servers.
5. Custom Memorials and Approval Process
All custom memorial products require customer approval of design proofs before production. Once a design is approved, it cannot be changed or canceled. Due to the custom nature of these products, all sales are final and non-refundable after design approval.
6. Shipping and Delivery
Delivery timelines vary depending on product type and cemetery regulations. We work closely with families and cemeteries to ensure smooth and respectful installation. Stoltz Memorials is not responsible for delays caused by weather, shipping carriers, or cemetery restrictions.
7. User Submissions
Any information, feedback, or material you submit to Stoltz Memorials through the website becomes our property and may be used for business or marketing purposes. You agree not to submit any unlawful, harmful, or defamatory content.
8. Limitation of Liability
To the fullest extent permitted by law, Stoltz Memorials shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability for any claim shall not exceed the amount paid for the product or service.
9. Indemnification
You agree to indemnify and hold harmless Stoltz Memorials and its affiliates, directors, employees, and agents from any claims, damages, or expenses arising from your misuse of the website or violation of these terms.
10. Links to Third-Party Sites
Our website may contain links to third-party websites. These links are provided for convenience only. Stoltz Memorials has no control over and is not responsible for the content or practices of any linked site.
11. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
12. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website after changes are posted constitutes your acceptance of the updated terms.
13. Governing Law
These Terms and Conditions are governed by the laws of the State of Ohio. Any disputes related to these terms will be resolved in the state or federal courts located in Miami County, Ohio.
14. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Stoltz Memorials
Phone: 937-703-4400
Email: support@stoltzmemorials.com
Address: 5222 S. CO RD. 25A, Tipp City, OH 45371