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Terms & Conditions

Welcome to the Stoltz Memorials website. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website, you agree to these Terms and Conditions in full. If you do not accept these terms, you should discontinue using our site immediately.

1. Acceptance of Terms
By accessing or using our website, you agree to comply with and be bound by the following terms. These terms apply to all visitors, users, and others who access or use the website.

2. Use of Our Website
Eligibility: By using this website, you confirm that you are at least 18 years old or have parental consent to use our services.
License: We grant you a limited, non-exclusive, non-transferable, and revocable license to use our website for the purposes intended.
Prohibited Use: You agree not to use the website for any illegal or unauthorized purposes. You may not, under any circumstances, transmit any viruses, malware, or harmful code.

3. Orders and Payment
Custom Orders: All of our memorials and monuments are custom-made. Once an order is placed, the customer acknowledges that the production process will begin once design approval is given.
Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue a product at any time without prior notice.
Payment Terms: Partial deposits can be made at the time of purchase, and full payment is due prior to entering production phase, unless otherwise specified. We accept major credit cards and other approved payment methods. Please note that all sales are final once a design is approved, and any refunds will follow our Refund Policy.

4. Refund Policy
As our products are custom-made, we have a specific refund policy. Please refer to our Refund Policy for detailed information regarding cancellations, refunds, and charges.

5. Installation
Estimated initial installation times are based on the completion of the approved design and production process. Delivery dates are subject to change due to production delays, weather, or unforeseen circumstances.

6. Intellectual Property Rights
All content on the Stoltz Memorials website, including but not limited to text, graphics, logos, images, and software, is the property of Stoltz Memorials or our licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or otherwise use any content from this website without our written consent.

7. Third-Party Links
Our website may contain links to third-party websites or services. These links are provided for your convenience only, and Stoltz Memorials is not responsible for the content or practices of these websites. By accessing third-party links, you do so at your own risk and should review the terms and policies of those sites.

8. Limitation of Liability
To the maximum extent permitted by law, Stoltz Memorials, its officers, directors, employees, and agents will not be held liable for any indirect, incidental, special, or consequential damages resulting from:

Your use or inability to use our services.
Errors or inaccuracies in the products or services provided.
Unauthorized access to your personal information.
Any other loss or damage arising out of your use of our website or products.

9. Indemnification
You agree to indemnify and hold Stoltz Memorials harmless from any claims, damages, losses, liabilities, or expenses (including legal fees) arising from:

Your use of the website.
Your violation of these Terms and Conditions.
Any third-party claim related to your use of our products or services.

10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Ohio, without regard to its conflict of law provisions. Any disputes arising from the use of this website or our products will be subject to the exclusive jurisdiction of the courts in Ohio.

11. Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and continued use of the website after changes constitutes your acceptance of the new Terms and Conditions.

12. Contact Us
If you have any questions about these Terms and Conditions, please contact us:

Stoltz Memorials
Phone: 937-703-4400
Email: support@stoltzmemorials.com
Address: 5222 S. County Rd. 25A Tipp City, OH 45371
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